PRIVACY POLICY

Privacy Policy

Effective Date: December 26, 2025

At LEEMO, LLC (“LEEMO,” “we,” “us,” or “our”), we respect your privacy and take data protection seriously. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or use our transportation services.

By accessing our website, booking services, or communicating with LEEMO, you consent to the practices described in this Privacy Policy.


1. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to the LEEMO website

  • Individuals who book or use LEEMO transportation services

  • Communications with LEEMO via email, phone calls, SMS, or digital platforms

This policy is intended for users located in the United States and is governed by applicable U.S. federal and Florida state laws.


2. Information We Collect

A. Personal Information

We may collect personal information including, but not limited to:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Reservation details (pickup and drop-off locations, dates, times, vehicle type)

B. Payment Information

LEEMO does not store full credit or debit card numbers. All payments are processed through PCI-compliant third-party payment processors. We may retain limited transaction references for accounting, fraud prevention, chargeback handling, and legal compliance.

C. Usage & Technical Data

When you interact with our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages viewed and interaction data

  • Date, time, and referring URLs

D. Communications

We may collect and retain records of communications, including emails, phone calls, and text messages, for:

  • Customer support

  • Quality assurance and training

  • Operational continuity

  • Legal and compliance purposes


3. How We Use Your Information

We use collected information for the following purposes:

  • Service Fulfillment
    To process reservations, coordinate chauffeurs, monitor flights, and deliver transportation services.

  • Customer Support
    To respond to inquiries, resolve issues, and provide service updates.

  • Operational & Business Purposes
    To maintain and improve website functionality, service reliability, and internal operations.

  • Communications
    To send booking confirmations, service-related notifications, and essential operational messages.

  • Marketing (Optional)
    To send promotional communications where legally permitted. You may opt out at any time.

LEEMO does not use personal data for automated decision-making or profiling that produces legal or similarly significant effects.


4. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Analyze website traffic and performance

  • Improve user experience

  • Support marketing and advertising campaigns

You may manage cookie preferences through your browser settings. Disabling cookies may limit certain website features.


5. Information Sharing & Disclosure

LEEMO does not sell, rent, or trade personal information.

We may share information only in the following circumstances:

A. Service Providers

With trusted third-party vendors (such as payment processors, booking platforms, IT providers) who are contractually required to safeguard your data and use it solely for service-related purposes.

B. Legal & Security Requirements

When required to comply with applicable laws, subpoenas, court orders, or to:

  • Protect LEEMO’s legal rights or property

  • Ensure passenger and public safety

  • Prevent fraud, misuse, or unlawful activity

C. Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to confidentiality obligations.


6. Data Retention

LEEMO retains personal information only for as long as reasonably necessary to:

  • Fulfill transportation services

  • Meet legal, regulatory, and accounting requirements

  • Resolve disputes and chargebacks

  • Enforce contractual agreements

Retention periods vary depending on the nature of the data and applicable legal obligations.


7. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including:

  • Restricted access controls

  • Secure and encrypted payment processing

  • Limited internal access to sensitive data

While we take reasonable steps to protect information, no system is completely secure. Users are responsible for safeguarding their own credentials and devices.


8. Your Rights & Choices

You may request to:

  • Access personal information we hold about you

  • Correct inaccurate or outdated information

  • Opt out of marketing communications

Requests may require identity verification and will be processed within a reasonable timeframe, subject to legal and operational requirements.

Marketing emails may be opted out of using the “unsubscribe” link or by contacting us directly.


9. Children’s Privacy

LEEMO services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If such data is identified, it will be deleted promptly.


10. Third-Party Websites

Our website may contain links to third-party websites. LEEMO is not responsible for the privacy practices, policies, or content of external sites. We encourage users to review third-party privacy policies independently.


11. California Privacy Notice

California residents may have additional rights under applicable privacy laws. Requests related to personal data may be submitted to info@rideleemo.com. Requests will be handled in accordance with applicable law.


12. Policy Updates

LEEMO may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our website or services after updates constitutes acceptance of the revised policy.


13. Contact Information

For privacy-related questions or requests, contact:

📧 info@rideleemo.com

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